CRMService

CRM & Internal Business Tools

Custom CRMs and operational tools that centralize your customer data, tasks and reporting.

Who this is for

This service is for businesses that have outgrown spreadsheets and need a centralized tool for customers, leads and internal processes.

Sales teams

Track leads, deals, communication history and follow-ups in one place.

Service businesses

Manage clients, appointments, job history and billing without scattered documents.

Small and medium companies

Get the CRM features you actually need without paying for bloated enterprise software.

Teams with unique workflows

A CRM shaped around your sales process instead of forcing you into a generic pipeline.

What can be built

I build CRMs and internal tools that match how your business actually works.

01

Customer relationship management

Contact records, communication logs, tasks and follow-up reminders.

02

Sales pipelines

Custom stages, deal values, probability and activity tracking.

03

Task and project tracking

Assign tasks, set deadlines and track progress across the team.

04

Automated reminders and notifications

Email or in-app alerts for follow-ups, deadlines and status changes.

05

Custom reports

Revenue forecasts, conversion rates and activity reports tailored to your metrics.

Typical features

Contact and company management
Deal probability and revenue forecasting
Task assignments and reminders
Email notification workflows
Custom fields and tags
Customer communication timeline
Role-based access per sales team or department
Import and export tools for existing customer data
Dashboard reporting on your own sales metrics

Technologies used

I build CRMs with Laravel for the backend and React for the interface, keeping the data model flexible for future growth.

Relevant experience

No public case studies for this service yet — contact me for details.

Frequently asked questions

Yes. A custom CRM can be more cost-effective and fit your workflow exactly, without unused features or per-user fees.

Yes. I can integrate email notifications, calendar syncing and third-party APIs depending on your workflow.

Yes. I build import tools for CSV and Excel files, with validation and duplicate detection.

Yes. I implement authentication, role-based access, audit logging and secure hosting practices.

Ready to build this?

Tell me what you're building, your current site or app (if any), the features you need, and your timeline — plus whether you already know you need WordPress, Laravel or React, or want help choosing the right stack. I'll reply within one business day.

Get in touch

© 2026 Petar Arsić